Privacy

Updated October 28, 2026

FirstIndex is run by FirstIndex LLC. This page covers this site and FirstIndex Mail, the tool that reads the mailboxes we send outreach from. What we do with a client’s own data is in our agreement with that client.

This site

We count visits with Cloudflare Web Analytics, which doesn’t use cookies, and with Google Analytics, which does. Google Analytics shows us which pages people read, how many start a request and how many buy a report. We don’t use it for ads.

In the EU, the UK and Switzerland, Google Analytics sets no cookies unless you allow them. Everywhere else it’s on until you turn it off. Change your choice

The start form doesn’t send anything from the site. It opens your own email app with your request filled in, and we only see it if you send it.

If you buy a Search and AI report, Stripe takes the payment. We get your name, email, site and company from it, and use them for your report and for your credit toward a first month. If you add us to your Search Console, we only read it, and you can remove us any time.

FirstIndex Mail

When a client signs up, they can give us an email address on their domain for outreach: short notes to sites that could link to them, and directory listings. FirstIndex Mail connects to that mailbox through Google with read-only access, so we know when someone writes back.

• What it reads: only email threads that hold a message sent from that mailbox. It never reads the rest of the mailbox.
• What it keeps: each thread’s ID, so it can tell what’s new. When someone replies, it copies their message, its sender and subject, and our last message into our private task list, so we can answer it.
• What it can’t do: send, delete or change any email. We write every reply ourselves.
• Where it goes: our task list lives in Notion, and an AI assistant drafts our reply from the copied message. It goes nowhere else. We don’t sell it or use it for ads.

FirstIndex Mail’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

The mailbox’s owner can take our access away at any time from their Google Account permissions, or by asking us. When a client leaves, we remove our access to their mailbox.

Questions

Email josh@firstindex.com.